Get even more out of your Mercedes-Benz

• Remote Engine Start

  Start your vehicle’s engine remotely, and automatically heat or cool the cabin to your last climate control setting.^6 7

• Remote Door Lock & Unlock

  Lock or unlock your vehicle from virtually any location, and know that your vehicle is always secure.⁷

• Point-of-Interest Download

  Send an address from your phone directly to the Navigation system in your car. When you get to your car, you can start navigating right away, or save the address to your head unit. ^4 7

• Programming of Charging Settings and Pre-entry Climate Control (plug-in hybrid and electric vehicles only)

  For hybrid and electric vehicles, view your charging status and activate climate control remotely. ⁷

• Personalization

  Adjust your in-vehicle settings such as ambient lighting, mirror folding, acoustic lock, easy entry, and more. ^7 10

• Vehicle Tracker

  Vehicle Tracker View the current location of your vehicle on a map using your smartphone or computer. ⁷

• Parked Vehicle Locator

  Never forget where you parked again. See your vehicle’s location within a one mile radius, and get walking directions to it.⁷

• Geofencing

  Set up a virtual boundary and be notified when your vehicle enters or exits that defined area.⁷

• Stolen Vehicle Assistance

  Stolen Vehicle Assistance allows the customer to easily and safely assist local law enforcement officials in locating and potentially recovering their stolen vehicle.

• Alerte valet

  You will receive a notification whenever the ignition is switched on or whenever your vehicle is moved away from its parking space.⁷

• Theft Notification and Parking Damage Detection

  A smartphone notification informs you in real time should your vehicle be moved or disturbed. In addition, the Mercedes-Benz App shows the cause of the alarm as well as the level, place and time of the damage. When potential parking damage is detected, you will also see this information on the multimedia display when you enter the vehicle.⁸

• Mercedes me Charge

  The nearest charging station is easy to find with Mercedes me Charge.
  The Mercedes me Charge charging network offers you extensive access to public charging stations. Link your Mercedes-Benz account to the provider to access the charging network. Locate a station in the MBUX multimedia system or using the Mercedes-Benz App. Start charging simply via MBUX in the vehicle, the Mercedes-Benz App or the Mercedes me Charge charging card. And the bill? This is issued automatically and centrally online, regardless of which providers you use.

• Live Traffic Information

  View live traffic information and optimized route guidance on your vehicle’s navigation.⁴

• Car-to-X Communication

  With Car-to-X Communication, information is exchanged between vehicles on the road, alerting you to various hazards up ahead, such as an accident, fog or icy conditions. ⁴

• Charging Stations with Pricing (plug-in hybrid and electric vehicles only)

  When viewing your navigation, Mercedes me connect will display gas and charging stations on the map with helpful information like prices, fuel type, hours of operation and more.⁴

• Route Planning (plug-in hybrid and electric vehicles only)

  Calculate your route based on your vehicle’s remaining range and the charge stations along the way.⁴

• Parking Points-of-Interest

  Need parking? View parking facilities near your location, along with current availability and prices.⁴

• Online Map Updates

  Install the latest maps to your vehicle’s navigation by downloading updates over-the-air, without affecting the speed or performance of the head unit ⁴

• Weather Map

  Have the option to view location-specific weather and temperatures within your navigation map.⁴

• Local Search

  Start the Local Search by voice command or by entering information via the central controls. Save your search results or start your navigation system right away.⁴

• Predictive Navigation

  Based on your completed trip data and habits, the Mercedes me app suggests a selection of likely destinations, which you can send to your vehicle with just a click.⁴

• Online Routing

  Many ways lead to your destination. Your Mercedes-Benz knows the best wayto get there. For this purpose, the navigation system is provided with real-timetraffic data. Should road conditions change and a different route becomes a faster option, alternative routes will display directly in the Mercedes-Benz navigation system. You can choose a different route either by simply selectingin the navigation system or by driving directly along the new route in order to activate it in the system.

• Satellite Images

  To use the Satellite images, simply set the appropriate icon in the navigation settings. The Satellite view will then be superimposed on the standard navigation map. To explore new landscapes, towns or cities from above, you can also move around the map as you please.

• Music Streaming

  Thanks to Music Streaming, your favorite songs are now seamlessly integrated into your vehicle - stream directly via the MBUX multimedia system.¹¹

• Internet Radio

  Radio stations and podcasts from around the world in your Mercedes-Benz.

• Sound Experience

  Enhance the standard sound for an impression that is even more personal with individual sounds. The selected sounds accompany your journey with, for example, special driving noises or accentuate the interaction with your Mercedes.^8 11

• Mini Games

  Are you stopping to recharge, or would you like to kill time while waiting? A selection of Mini Games has been developed specifically for the touchscreens and steering wheel Touch Control buttons in your Mercedes.¹¹

• TETRIS® (EQS Sedan only)

  A game of TETRIS® is always fun – this classic has been fascinating players for decades. But you have never seen gameplay like this: play either with the touchscreen or a virtual game pad directly in your Mercedes

• DIGITAL LIGHT Projection Function for Animations

  The DIGITAL LIGHT projection functions enhance your driving experience. Animations showcase opening and locking in a remarkable way.¹¹

• Remote Vehicle Status

  View the latest data from your vehicle, including mileage, fuel level, tire pressure and more.⁷

• Service Management

  Get reminders of upcoming service, and book an appointment with your preferred service dealer

• Telediagnostics

  Il en va de soi : tout véhicule s’use à la longue. Mais ne soyez pas pris au dépourvu avec les diagnostics à distance : si votre voiture a besoin d’entretien ou si une certaine pièce doit être inspectée, vous le saurez.

• Accident Recovery

  If you’re ever involved in an accident, receive immediate assistance and have a towing service arranged via Roadside Assistance.

• Gestion des pannes

  Dans le cas de panne, les données et l’emplacement de votre véhicule seront envoyés au centre d’assistance routière pour une aide immédiate.

• Remote Vehicle Diagnostics

  Allow your preferred service dealer to remotely retrieve vehicle data ahead of service, so your experience is as smooth as possible.

• Software Updates

  Get the latest software installed over the air, so your vehicle is optimized with the most current information from Mercedes-Benz.⁹

General FAQ.

• How do I get the Mercedes-Benz App?

  To become a Mercedes-Benz App user, you must own a model year 2019 and newer Mercedes-Benz vehicle (excluding B-Class and smart) or a 2023 and newer Mercedes-Benz Sprinter Van. Connect Services such as Vehicle Status and the Mercedes-Benz emergency call system are lifetime services, while Connect+ Services, including Remote Engine Start and Remote Door Lock and Unlock are complimentary for one year for 2023 and newer vehicles.¹

  You will need to download the Mercedes-Benz App to use these features.

• How do I activate my Mercedes-Benz Digital Extras?

  Your dealer will be happy to assist you with this at the time you purchase your vehicle. If you’ve already left the dealership, your connected vehicle Digital Extras can be activated and deactivated right from the Mercedes-Benz App. Simply download the app from the Apple App Store or Google Play Store, register and add your vehicle using the on-screen instructions, and then you will be able to activate your Digital Extras. If you need further assistance, your dealer will be happy to assist you. 

• Do I need a credit card to activate the Mercedes-Benz Digital Extras?

  You do not have to provide a credit card to use the Mercedes-Benz App. Standard Connect services includes a wide range of safety and convenience features, while Connect+ services are complimentary for the first year starting with model year 2023. If you would like to renew your Digital Extras afterwards, you will need to provide a credit card for payment in the Mercedes-Benz Store.

• What happens at the end of the Mercedes-Benz Digital Extras complimentary trial?

  Most remote Digital Extras will stop functioning but your account remains open and active for non-expiring Digital Extras. You can view what is still active in the Mercedes-Benz App.

• How do I extend or renew Mercedes-Benz Digital Extras like Remote Engine Start?

  You can visit https://shop.mercedes-benz.com/en-ca /connect/ to view eligible Digital Extras (when logged in), add the Connect+ Services to your shopping basket and check out. The Digital Extra(s) will activate immediately once your vehicle has an active connection. Please note activation can take up to 48 hours depending on the coverage zone.